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ABOUT MOTAXI

Get the mobile application

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Book your ride to reach your desired destination easily with our user-friendly app and keep a track of your driver’s location through our real time tracking system.

Quick Pickups

Be on time, wherever you need to go. With a network of more than 500 taxis, our drivers will find the quickest route for you to reach your destination safely, without delay.

Inclusive Rates

We extend the best driver experience all the way. Know your trip’s fare beforehand through transparent rates and get the most affordable prices.

Elegant woman pointing on screen smartphone background headlights auto in night city street, tourist girl using internet technology calls a taxi standing next to the road

Motaxi, The Reliable Taxi App booking in Mauritius with a fast 24/7 service.

Motaxi makes your rides’ booking simple via its user-friendly mobile app and engages in fast, timely and safe rides across Mauritius. Use our app to request a ride right away or at another time, and follow your driver’s location closely through the real-time tracking system. Enjoy the various features of the app such as the multiple payment and drop-off option, or the in-app call option to get the most complete and pleasant experience. At the end of your ride, feel free to rate our licensed drivers or leave a review to share your overall journey experience for us to keep an eye on our service quality, and get your trip history for your record. Whether you are headed to work, school, a date or a meeting, our 24/7 taxi service mobile app remain reliable at all times and for all occasions.

Our Mission Statement

The key towards change is to keep people on the move. Motaxi vows to smooth up people’s day-to-day matters by revolutionizing the country’s transport industry. While connecting the largest fleet of taxi in Mauritius to the customers, Motaxi focuses on customer satisfaction, performance, quality, convenience and sustainability.

Our Mission

Book your ride through only 5 steps with Motaxi app features

NEWS

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INFO

Frequently
Asked Questions

What can we help you with?

What is the cancellation policy?

Should you wish to cancel your trip for any reason, a cancellation policy of Rs 250 will be applicable for each ride cancelled

What to do if I was charged incorrectly?

If you note a discrepancy in the amount that has been charged to you after your trip, feel free to contact us on 86600.

What are the payment options available?

Our application provides a multiple payment option via MCB Juice, Credit Card or Debit Card

How to pay a trip through the app?

When booking your trip, top-up your Motaxi wallet via MCB Juice or by Credit Card and confirm your ride when it has been done

How to get a fare estimate of my trip?

To receive a fare estimate before your trip, enter your desired destination on the app and your fare estimate will be calculated automatically.

What to do when I receive an error payment message?

If you receive any error message while booking or proceeding the payment, feel free to contact us on 86600.

How to request a ride on the app?

To request a ride, enter your current location and your desired destination to receive your trip’s fare estimate. Proceed to the payment and confirm your ride by clicking on the button.

How to schedule a ride?

To schedule your ride, simply select your preferred pickup time when proceeding to the booking.

How to change my pickup location?

If you wish to change your pickup location, enter the new location or drag the drop pin directly onto it.

How to create my rider account?

When downloading the app, a few steps will appear. Follow them to proceed to the creation of your account.

I forgot my password

If you have forgotten your password you can reset it at any time. Just click on the login button and click on the “Reset Password” button.

How to update my rider profile?

You can update your rider profile anytime by clicking on the option “Edit profile” and change the details of your choice.

Contact a driver

To contact your driver for any query, click on the “Call” button as soon as your driver is on his way to meet you.

How to delete my account?

To delete your account, go directly to your account settings and click on the option “delete account” to confirm.

I forgot something in the car

If you forgot any belongings in the car after the trip, feel free to contact us on 86600.

How to rate my driver?

After your trip, a notification will be sent to you, on this notification feel free to rate the driver from 1 to 5 stars according to the service provided.

How to tip my driver?

If you wish to tip the driver after your trip you can tip him in cash at your discretion.

How to report an incident during a trip?

If you want to report any incident occurring during your trip, feel free to contact us on 86600.

How to report my driver’s behaviour?

If, during your trip, you felt uneasy or unsafe about the driver’s behaviour, feel free to contact us on 86600.

My driver didn’t show up, how to request a refund?

If your driver didn’t show up at the required time, feel free to contact us on 86600.

How to review my cancellation fee?

If you wish to have more information about your cancellation fee, feel free to contact us on 86600.

GET IN TOUCH

Contact us, anytime

Need further information about our services? We would love to meet you in our office to cater all your needs. Get in touch with us by phone or email and we should not fail to get back to you to answer all your questions.

info@mo.taxi
86 600
7th Floor, Tower 1, Nexteracom, Cybercity Ebene 7220, Republic of Mauritius